filters
State:
Show
City:
Show
Product:
Show
1.0
Details
Bethesda Softworks - Stole my $ and hard earned items
Bethesda Softworks - Stole my $ and hard earned items
Bethesda Softworks - Stole my $ and hard earned items
Bethesda Softworks - Stole my $ and hard earned items
Bethesda Softworks - Stole my $ and hard earned items
Bethesda Softworks - Stole my $ and hard earned items
Bethesda Softworks - Stole my $ and hard earned items
Bethesda Softworks - Stole my $ and hard earned items
This is absolutely unacceptable Bethesda i spent at the very minimum 400$ in the atomic shop thruoit my joker playthrough i even stream it i put my xbox in rest mode go to sleep wake up to play again and for some reason im signed out of the bethesda.net account so i...
View full review
1 comment
Edward Burton
#1720857
Video Game Expert
Please reach out to the Bethesda Softworks customer care team to discuss the issue and find a solution. You may also share your experience with Bethesda Softworks customers as well as the company top management by posting your comments via the company social media networks. Please find all contact information of Bethesda Softworks including their phone numbers, email, and company address in the article 'Best Answers to 12 Bethesda Softworks Questions from Community Members'.
Review
#1568697 Review #1568697 is a subjective opinion of poster.
Product
Bethesda Softworks Fallout 76 Video Game
Reason of review
Poor customer service
Loss
$400
Preferred solution
I want my jester mask back on my account and all my atomic items, if you cannot recover the character or the atomic items I bought then I'd like atleast 400$ in atomic points and caps to buy plans back, but most important my atomic items and jester mask
Tags
  • Stole From Customer
  • Stole Money
I see there are TONS of people upset because this one particular quest within the DLC has a glitch wherein you cannot defeat Miraak, which essentially stalls the game. There are message boards where players have attempted ways around the glitch, some have managed it,...
View full review
13 comments
Anonymous
#675678

The solution to this problem for me was to open the console, click on Miraak and type: resethealth That will make his health unstuck and be completely restored and thus continue the DLC. Hope it helps.

View more comments
Review
#369201 Review #369201 is a subjective opinion of poster.
Loss
$19

Bethesda Softworks - Skyrim V creation club coins

1.0
Details
Bethesda Softworks - Skyrim V creation club coins
Bethesda Softworks - Skyrim V creation club coins
Bethesda Softworks - Skyrim V creation club coins
Bethesda Softworks - Skyrim V creation club coins
It seems as though my Skyrim creation club is not giving me my coins that I purchased through steam. I submitted a ticket to steam and they told me to provide my transaction numbers to you and verified that the purchases were successful. I believe that my steam account may be linked to someone else’s Skyrim account and I would just like my coins that I purchased and to be able to switch my steam to the correct account. Transaction ID:1500 cc credits 1494557098875482136 Transaction ID:750 cc credits 1494557098875723110
View full review
Review
#1673166 Review #1673166 is a subjective opinion of poster.
Pros
  • All bethesda games
Cons
  • Support
  • Forums
Reason of review
Account issues
Loss
$23
Preferred solution
Let the company propose a solution
Tags
  • Skyrim
4.5
Details
I was scammed for 500k gold (equivalent of 15 crown crates or $39.99 for what you guys value it at) i send in a ticket and the response i get is something along the lines of "if you dont like the way someone acts you can block them blah blah blah" when im pretty sure...
View full review
Review
#1693434 Review #1693434 is a subjective opinion of poster.
Product
Bethesda Softworks The Elder Scrolls Online Video Game
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution

Bethesda Softworks - Not getting content i paid for rage 2

Bethesda Softworks - Not getting content i paid for rage 2
Bethesda Softworks - Not getting content i paid for rage 2
I paid for the rage 2 deluxe edition but I only got the game and not the add ons and I already verified my account I put in multiple request for help and got no answer back except on how to change my password I want my content
View full review
Review
#1624065 Review #1624065 is a subjective opinion of poster.
Cons
  • Lack of customer service
Reason of review
Missing content
Loss
$32
Preferred solution
Deliver product or service ordered

Bethesda Softworks in Eau Claire, Wisconsin - Broken drm

1.0
Details
Bethesda Softworks - Broken drm
Doom 1 on switch is unplayable because of malfunctioning drm game stops randomly to display message telling me im disconnected from yalls network this message pops up goes away by itself and pops back up and makes playing anything more than a second or 2 impossible i was pretty excited to play classic doom on my switch but yall have *** that up i want a *** refund for the game you broke for no reason
View full review
Review
#1602657 Review #1602657 is a subjective opinion of poster.
Product
Bethesda Softworks Doom Video Game
Pros
  • Makes good games
Reason of review
Damaged or defective
Loss
$5
Preferred solution
Full refund

Bethesda Softworks - Fallout 76

1.9
Details
So I originally paid £80 to pre order this game on release. It’s been absolutely awful all year with glitches and unfinished software, I’m an avid fallout fan so I thought -like with elder scrolls- it would soon get better. A year later you now want a further £99.99 a year for the private world dlc!!! I’m fuming that I spent so much money on what was meant to be something awesome but is still shockingly not in any way. Now the fact you have the cheek to want more money off us gamers for a further update. Screw you bethesda! I want my money back or a free year to test out this private world.
View full review
Review
#1691463 Review #1691463 is a subjective opinion of poster.
Product
Bethesda Softworks Fallout 76 Video Game
Pros
  • Every fallout and elder scrolls game except for fallout 76
Cons
  • Overpriced in game
  • Unsatisfactory
  • Fallout 76
Reason of review
Pricing issue
Preferred solution
Full refund
Tags
  • Rip Off

Bethesda Softworks - Rage 2

Bethesda Softworks - Rage 2
Bethesda Softworks - Rage 2
i bought rage 2 from CD-KEYS when pre-order then came out i play it then i delete from hard drive cause i reinstall windows then imstall luncher then my info i went to install game now said to purchase can u help my email is startkid777@yahoo.com user name is startkid777
View full review
Review
#1593319 Review #1593319 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Loss
$60
Preferred solution
need game key code to play again
3.0
Details
hey ive got a idea for your guys fall out 76 game i seen its got a 3 star review for xbox but i also know a lot of people didnt want to buy it becuase they felt like it was going to be the same game as fall out 4 which it kinda is right but do a free play weekend for...
View full review
Review
#1700687 Review #1700687 is a subjective opinion of poster.
Product
Bethesda Softworks Fallout 76 Video Game
Pros
  • This is my first contact
Cons
  • Major sad ness for our community
Reason of review
bring back the good old day you can make that change guys we miss it
Preferred solution
happiness for the gaming community as a whole
Tags
  • Just Sad

Contact Bethesda Softworks Customer Service

Mailing Address:
Bethesda Softworks LLC
1370 Piccard Drive Suite 120
Rockville, Maryland 20850
United States
Phone:
(301) 926-8300
All Bethesda Softworks Contacts

Bethesda Softworks Products and Services Reviews

Compare Bethesda Softworks to

Rockstar Games
Rockstar Games
2050 reviews
2.9
Compare

Bethesda Softworks - Narllyyy

Bethesda Softworks - Narllyyy
Why did i get banded on fallout 76
View full review
Review
#1688109 Review #1688109 is a subjective opinion of poster.
Product
Bethesda Softworks Fallout 76 Video Game
Reason of review
Bad quality
Preferred solution
Let the company propose a solution