Terilyn Kbu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have disability and I been having long time...

I have disability and I been having long time since game came out and it took my stuff away on Xbox one
View full review
Resolved
Leland H Irh

Resolved: I paid for Fallout first

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bethesda Softworks - I paid for Fallout first
I paid for Fallout 1st but never received and never got to speak to anyone to rectify the matter. Try his wasI truly infuriating as I have recently started playing again
View full review
Loss:
$13

Preferred solution: Full refund

Parker C Bpx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Atom Shop Glitch

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hey how are yas? I have an issue with fallout 76, I loaded the atom shop and it automatically spent 1500 of my atoms on a shelter I didn't buy, I'm looking to have my atoms refunded as I didn't make the purchase. It's on Xbox series S and my Gamertag is Lizleo. I would like to have this matter settled before my next fallout 1st payment comes out or I'll be cancelling my subscription. Sincerely - Parker Corriveau
View full review
Pros:
  • Good game concepts
Cons:
  • Glitched game bugged game
  • Bad customer service

Preferred solution: Atom refund or a full refund

Braxton C Adw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A request for my birthday

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
For my birthday one of the only things that i want is for you Bethesda to bring back the elders battle coat in fallout 76 on April 1-24 i enjoy your games a lot so can you do thay for my birthday
View full review

Preferred solution: A request

Jason P Fjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service and unwilling to actually help with a hacker issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Created a bethesda.net acct and tried to link my console acct to it. I couldn't, because I found out there was already another acct linked to MY console acct.

The bethesda.net acct is used for all of their products and necessary to do some things with them. I contacted bethesda service and informed them of the issue. Their answer was to tell me, repeatedly, that they could not help me unless I had access info for the HACKER acct. I'll repeat that.

They would not help me unless i could provide them with login information for the acct that had HACKED me. Instead, they continually provided canned responses asking for login verification info for the acct that hacked me and prevented me from creating a link between my actual accts. Even providing them proof of the console acct being mine, they did nothing.

Since this means many of their products will be unusable, or nearly so, I have deleted all of their products and will never purchase or use another of their products again. I encourage everyone to do the same.

View full review
Cons:
  • Useless customer service
  • Buggy products

Preferred solution: Resolution to my acct being hacked

User's recommendation: Avoid bethesda products like the plague

Ginger L Tgv

Problems with game

Bethesda Softworks - Problems with game
Bethesda Softworks - Problems with game - Image 2
This is the hardest site to use ever. I logged into my game Tuesday Dec 12 to find EVERYTHING gone from day 1 that I owned. Submitted claim ticket but NEVER get response back. I'm at a loss as to what I need to do now... Lost the heart to play
View full review

Preferred solution: I only want what I worked countless hours collecting and 1000's caps buying and trading.

Richard S Cei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Salem, Indiana

Reporting a glitch.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review Jan 14, 2024

Ok, after the last update in December 2023. I've had a massive issue with my load order.

At first, on my Xbox one x. I noticed the mod limit was lifted. So, i had 165 mods installed. Well, it worked fine for the new game i started.

But, went back to my mods. A therd of them turned off and jumbled up my load order. I thought i had too meny mods installed. So i deleted mods to get below the 150 mark and fixed my load order.

But, the next time i load a save game. It told me that a lot of mods were turned off or missing. Well, i thought i finally broke skyrim. So here's the kicker.

I so happen to buy a Xbox series x and redone my load order with 140 mods. It was the same thing that happened to my Xbox one x. Then it hit me. It's a nasty glitch.

Both boxes were having the same problem. I suspect it has something to do with the mod plug-in system.

I hope this gets fixed soon in a patch. As always, thank you for for your time.

View full review

User's recommendation: I wouldn't play the game until fixed

Ted H Ysb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Constellation edition watch

Bethesda Softworks - Constellation edition watch
Bethesda Softworks - Constellation edition watch - Image 2
Updated by user Oct 03, 2023

I have a Starfield watch that I’ve been trying to get a hold of you since the 18th of last month and nobody returns my call I’ve called two or three times I’ve even filed a paper on it and it just seems like you guys are ignoring me so yeah I’m one pissed off consumer right now!

Original review Sep 18, 2023
Waiting to hear back from the customer support! Last night at 8 oclock when I got done walking my dog I took my watch off and and set it on top of my constellation case like I have been doing every night since I bought the watch and about 1 oclock when I went to bed I noticed the watch was dead I put it on the charger and it still did not come back it buzzed but it did not come back please help I rely on my watch now because I use it for my fitness
View full review
Pros:
  • I love starfield and your fallout games
Cons:
  • I love starfield and your fallout games

Preferred solution: Replacement if necessary!

1 comment
Ted H Ysb

Still waiting for Customer Service to call me back!

Ian P Koq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Items

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I'd like to get all the plans from nuclear winter that aren't available any longer. I recently lost my account info and started up a new character. I was hesitant to play again because I knew I didn't have all the cool items from Nuclear winter or the wasteland Wonderer outfit y'all gave out on the 25th anniversary. I love all y'alls games been playing for a minute. I'm willing to pay for it all I just want my stuff back.
View full review
Loss:
$420

Preferred solution: My stuff back that is no longer available

Anonymous
map-marker Oklahoma City, Oklahoma

Atomic Shop Letdown

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I paid for the Vault Server Room Shelter, and I was excited when I entered and saw the grand room behind glass. Only to be met with disappointment, because I couldnt enter the giant room. I wish for either a refund, or a future update to this item that allows for the decorating of the giant server interior. Sincerely, Lochlan Dean
View full review

User's recommendation: Don’t purchase anything from the Atom Shop or Bethesda without doing proper research before hand.

Myles S Wyq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Support refusing to provide support

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I payed for eso plus and nevron and iv been stuck falling throu the world for a week with no help you are stealing my money and not helping
View full review
Loss:
$80
Cons:
  • All of them

Preferred solution: Full refund

User's recommendation: Stay far away

Resolved
Brian P Pag

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Twice now I have called, talked to voicemail and received no call backs. Bethesda truly does not care about their customers
View full review
Pros:
  • Great games when they work
Cons:
  • Customer support unresponsive

Preferred solution: Someone from customer service to call me back

Demoulin J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stoumont, Liège Province

Server NA down

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hello, It's not possible to be connected on the server NA... I suppose the server is down because i have no error message like error 404, etc... Please help us, thank you
View full review
Conner C Hlu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fallout 76

I grinded the *** out of the "test your metal" event and it took me forever to get the robot beer stein display case. When the new season started (Atlantic city) it took it away and I was okay with it but now I've been grinding for this whole time and still no luck. Now I can't use the one the scoreboard gives me... I just don't wanna redo something I've already done... Please please please just let me have this one plan... PLEASE!!! My gamertag is CynicalZombie96. I've been playing fallout since I was in middle school. P..p..please don't do this to me
View full review
Pros:
  • Robot beer stein display case
Cons:
  • No robot beer stein display case

Preferred solution: I Just the robot beer stein display case plan back.

Bradley S Vlz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disgusted with customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
After having a ticket escalated to a "specialist team" to fix the problem i have been having on Fallout 76 There has been no response for over a week. All Bethesda seem interested in is taking our money as the only thing that works consistently is the payment system. Everything about the game itself is broken. Multiple bugs which ruin enjoyment of the game and have been present since launch. Just a suggestion but maybe fix the base game before unloading new content and bugs on customers who pay for subscriptions
View full review
Pros:
  • Good games
Cons:
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: Do not pay subscriptions

Carole S Yow

Patient records

Need for tax records - patient was in Belleville Memorial Csre Center in Belleville Illinois Barbara Thomure dob 11/18/36
View full review

User's recommendation: Very good facility

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article