New York, New York
Resolved
3.9
Details
Poster increased review rating.
0 comments

Update by user Nov 18, 2018

I feel like an idiot. In my defense, I am presently deployed overseas and my power armor edition I pre-ordered was sent to my home in California - - So I had a neighbor receive the package for me and try to convey the game code to me - But there were 2 in the package and it wasn't immediately clear that the game code was behind the paper disc in the package -- I've never seen a cardboard disc in a game case and I wouldn't have guessed the code would be on the back of the disc - but we got it!

I shall bow my head and trot off into the wasteland now. I will bow my head in shame and trot off into the wasteland now.

Original review posted by user Nov 17, 2018

I redeemed my physical copy key code under the Bethesda.Net launcher and it said the code was added to my account.

But the game still says "buy now" - there is no option anywhere to download it. I have tried on multiple computers to no avail - the only thing that shows up in my account is the tricentennial edition digital items (screenshot attached). I cannot download the game in any way.

The support line has repeated twice that I must either be trying to submit my beta key or that I haven't purchased a retail game yet. I bought the power armor edition of the game. Of course I know to use the physical key code.

It's 4 days past the launch and I haven't been able to play the game yet, and I feel like i'm been treated like an idiot. Sad

Product or Service Mentioned: Bethesda Softworks Fallout 76 Video Game.

Reason of review: I cannot play the game and my problem is being considered a generic one when it's not.

Monetary Loss: $179.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Bethesda Softworks Reviews

  1. 148 reviews
  2. 55 reviews
  3. 65 reviews
  4. 49 reviews
  5. 47 reviews
Bethesda Softworks reviews