1370 Piccard Dr #120, Rockville, MD 20850, USA
Not resolved

I purchased the title fallout 4 on the steam website. I was excited to play and I thought my computer had the minimal requirements but sadly it did not.

I tried to fix the settings to match my computer and although I did see improvement my game was still lagging enough that it interfered with my gameplay. I wanted to return the game but because I had the game running for more than 2 hours in total they won't give me a refund when in reality i just kept the game open to work with the settings.

I won't stop being a customer of steam or bethesda Softworks... I just want my money back so I can purchase another game instead of wasting money on a game I can't even use.

Product or Service Mentioned: Bethesda Softworks Fallout 4 Video Game.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $30.

Preferred solution: Full refund.

Bethesda Softworks Pros: I think bethesda is an amazing company in general.

Bethesda Softworks Cons: Lack of customer service.

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