I purchased the title fallout 4 on the steam website. I was excited to play and I thought my computer had the minimal requirements but sadly it did not.
I tried to fix the settings to match my computer and although I did see improvement my game was still lagging enough that it interfered with my gameplay. I wanted to return the game but because I had the game running for more than 2 hours in total they won't give me a refund when in reality i just kept the game open to work with the settings.
I won't stop being a customer of steam or bethesda Softworks... I just want my money back so I can purchase another game instead of wasting money on a game I can't even use.
Product or Service Mentioned: Bethesda Softworks Fallout 4 Video Game.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $30.
Preferred solution: Full refund.
Bethesda Softworks Pros: I think bethesda is an amazing company in general.
Bethesda Softworks Cons: Lack of customer service.