Battle Creek, Michigan
Not resolved

Yes tried to contact and what happened was I never receive my lunchboxes on fallout shelter but you guys take my money and my son's we play this together and the reliability is very poor great game but this needs to be fixed! Yesterday December 22 I ordered two of the 9.99 15 lunchbox deal and didn't get any I tried to go through your troubleshooting process and the help sight but nothing and just over a month ago me and him each ordered the 9.99 40 lunchbox special and didn't get we each paid twice and only got one of the purchases so I feel you cam understand my frustrations plus trying to get ahold of you guys is like pulling teeth we love your games and have for a long while we play the other games as well on PS4 we are loyal customers but we ain't feeling that way in return. So all together for my account

40 lunchbox special for 9.99

15 lunchbox special for 9.99

15 lunchbox special for 9.99

So 70 lunchboxes are owed to

Vault Number 311

Now my son didn't receive his

40 lunchbox special for 9.99 either

His account email is

Vault Number 156

Look at your accounts you've taken the money but haven't given the product in return I would appreciate this taking care as promt as possible if you have any questions you can contact me at 2695449121

Product or Service Mentioned: Bethesda Softworks Fallout Shelter Video Game.

Reason of review: Bad quality.

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