Horrible, Horrible customer support. When I had called the operator, she was very rude.
I had a few simple questions about the game I just purchased and she kept forwarding me to a voicemail. She called me rude and refused to give me her name. I've never been so disrespected by an employee who's job was to answer the phone and be nice. I can't stress enough, about how disrespectful this employee was.
Please fire this employee. I'm not the one to complain but the way I was spoke too was ABSOLUTELY UNACCEPTABLE! I've always been a fan of the makers of this game. Now i have a whole new outlook on this company, she made the entire corporation look bad.
Is this the way the operator treats people? I hope the next guy who calls does not receive the same absurd attitude she gave me.
Product or Service Mentioned: Bethesda Softworks Customer Care.
Reason of review: Poor customer service.
Preferred solution: Price reduction.
Bethesda Softworks Pros: Quality of their game, Skyrim, Fallout, All bethesda games.
Bethesda Softworks Cons: Disrespectful operator.