Contact Information

Bethesda Softworks Phone Numbers

  • (301) 926-8300
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Bethesda Softworks Chat:

Bethesda Softworks Email:

Corporate Office Address:

Bethesda Softworks LLC
1370 Piccard Drive Suite 120
Rockville, Maryland 20850
United States

Fax:

(301) 926-8010

Help in Social Networks:

Summary of Bethesda Softworks Customer Service Calls

2327 TOTAL
CALLS
63% SUCCESSFUL
CONNECTIONS
01:19 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Bethesda Softworks to Ask about:

Account Question:

  • “Cant log in”
  • “Cant log in to elder scrolls online since 10 am est” , Review # 1765408
  • “Game account issue”

Product/ Service Question:

  • “Weapon swap will not work eso”
  • “Connection”
  • “Eso game content not working”

Request for Information Question:

  • “I have questions about my game”
  • “Questions about game Doom”
  • “About a game”

Shipping and Delivery Question:

  • “I didnt get my crowns again”
  • “I did not get my fallout 76 atams” , Review # 1761158
  • “Because I have not got my Adam point for the month”

Refund Question:

  • “Refund of money”
  • “Refund fo76 1st membership”
  • “Refund for fo76 1st membership and game” , Review # 1717620

Payments and Charges Question:

  • “I was billed when I shouldn’t have been” , Review # 1747786
  • “Charges to bank account”
  • “Charged me 3 times for eso plus”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel eso plus”
  • “Steam won't accept activation code from cdkeys” , Review # 1662482

Return/ Replace Question:

  • “Not getting email for changing password.” , Review # 1601538
  • “Canvas Bag replacememt form” , Review # 1456810
  • “Replacement canvas bag was denied even though I sent proof”

Staff Question:

  • “I am calling because my Fallout 4 in my Skyrim keep freezing I called customer service at Xbox and they told me to call you I also got a refurbished machine upgraded and it still does the same”
  • “Customer service”
  • “The terms of service prevents me from suing you for doing any wrong” , Review # 1303520

Cards Question:

  • “TESL card game discontinuation”
  • “The elder scrolls legends new card changes”
  • “Nuclear winter perk card packs not awarding overseer tickets”

Website/ Application Question:

  • “I need help and there website is not helping”
  • “Your website does not want me to make an account. It’s not letting me enter in the info I need to enter in.”

Employment Question:

  • “My debit card has been used to purchase from you guys I did not authorize this this is not the first time it has happened there has been a lot of money removed from my debit card for these games. I do not spend money on online games do not use my deb” , Review # 1266603

Other Question:

  • “Did not recieve package”
  • “The servers”
  • “Disappearing legendary weapons” , Review # 1767387

Bethesda Softworks Rating Stats

2.4 out of 5 stars
based on 363 reviews
See all 742 reviews

Rating trend

About

Top Bethesda Softworks Services

Customer Care, Technical Support, Moderator

Top Bethesda Softworks Products

Fallout 76 Video Game, Fallout 4 Video Game, Account

Bethesda Softworks Pros and Cons

Pros: All bethesda games, Skyrim, Fallout, Quality of their game, Fun games

Cons: Technical support or access to customer support, Lack of customer service, Glitches, Support, Unsatisfactory

Related Companies

ZeniMax Media, Machine Games, Tango Gameworks, Arkane Studios, id Software

Summary

Bethesda Softworks is a gaming community which is oriented at user of different ages. The company produces video games such as Road to E3, Quake, Skyrim, The Evil Within and many other which are well known in the gaming sphere. Media updates are regularly posted on the official site of the upper mentioned firm so that the clients could always be in touch with the latest news and opportunities. You can get acquainted with the privacy policy and terms on the official site as well. There is a big variety of jobs offered by Bethesda Softworks. The employment s oriented at specialists of IT industry. Registered users can learn more about the company and its products. Bethesda Softworks is represented in major social networks like Facebook and Twitter.

Bethesda Softworks is ranked 32 out of 392 in Games and Movies category

Area Served

USA, Other, UK

Payment Methods

VISAPayPal

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Bethesda Softworks Stats

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