Bethesda Softworks Contact Information

  • (301) 926-8300

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Headquarters Address:

Bethesda Softworks LLC
1370 Piccard Drive Suite 120
Rockville, Maryland 20850
United States

Fax:

(301) 926-8010

Social Networks:

Summary of Bethesda Softworks Customer Service Calls

1227 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
01:22 AVG CALL DURATION
1% ISSUE RESOLVED

Customers Contact Bethesda Softworks to Ask about:

Account:

  • “My account”
  • “Delete my account”
  • “Trouble linking account”

Request for Information:

  • “I have questions about my situation”
  • “Ive been acused of duplicating when I have no eathly clue how to code, further more if the matter cannot be resolved I will simply stop buying your products.”
  • “I bought fallout 4 goty and accidentaily threw away the dlc codes. Can i get new ones?”

Product/ Service:

  • “Fallout 4 keeps crashing”
  • “Lost my junk due game crashing”
  • “I keep crashing”

Refund:

  • “Want a refund”
  • “I want a refund on Fallout 76”
  • “Refund of fallout 76”

Shipping and Delivery:

  • “If I buy the new pre-order do I still get the plate the content on the game without the new stuff”
  • “In game purchases in fallout shelter didn't receive lunchboxes” , Review #1431798
  • “Cant get the beta access code”

Payments and Charges:

  • “Transaction Date”
  • “Elder scrolls online payment conflict (online support unhelpful”
  • “Promo code not working”

Activation/ Cancellation:

  • “Cancel a pre order” , Review #1278099
  • “Preorder for Fallout 76 Armor Edition cancelled” , Review #1303189
  • “Cancellation failure I want my money back”

Staff:

  • “The terms of service prevents me from suing you for doing any wrong”
  • “Need to talk to customer service”
  • “Need to talk to customer service.”

Return/ Replace:

  • “Replacement canvas bag was denied even though I sent proof”
  • “Changing username”
  • “Not getting email for changing password.”

Website/ Application:

  • “I need help and there website is not helping”
  • “Your website does not want me to make an account. It’s not letting me enter in the info I need to enter in.”

Cards:

  • “My debit card has been used to purchase from you guys I did not authorize this this is not the first time it has happened there has been a lot of money removed from my debit card for these games. I do not spend money on online games do not use my deb”

Other:

  • “My game is *** up”
  • “A purchase”
  • “Fallout 4 issue”

Bethesda Softworks Rating Stats

2.5 out of 5 stars
based on 183 reviews
See all 390 reviews reviews

Rating stats

  1. 58 reviews
  2. 36 reviews
  3. 42 reviews
  4. 29 reviews
  5. 18 reviews

Rating trend

About Bethesda Softworks

Top 5 Bethesda Softworks Services

Customer Care, Technical Support, Deal, Moderator

Top 5 Likes about Bethesda Softworks

Quality of their game, All bethesda games, I think bethesda is an amazing company in general, Fallout, Games are fine

Top 5 Dislikes about Bethesda Softworks

Technical support or access to customer support, Lack of customer service, Glitches, Support, Service

Summary

Bethesda Softworks is a gaming community which is oriented at user of different ages. The company produces video games such as Road to E3, Quake, Skyrim, The Evil Within and many other which are well known in the gaming sphere. Media updates are regularly posted on the official site of the upper mentioned firm so that the clients could always be in touch with the latest news and opportunities. You can get acquainted with the privacy policy and terms on the official site as well. There is a big variety of jobs offered by Bethesda Softworks. The employment s oriented at specialists of IT industry. Registered users can learn more about the company and its products. Bethesda Softworks is represented in major social networks like Facebook and Twitter.

Bethesda Softworks reviews and complaints

Bethesda Softworks is ranked 18 out of 332 in Games and Movies category

Area Served

USA, Other

Payment Methods

VISA

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Bethesda Softworks Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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