Contact Information

Bethesda Softworks Phone Numbers

  • (301) 926-8300
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Bethesda Softworks Chat:

Bethesda Softworks Email:

Corporate Office Address:

Bethesda Softworks LLC
1370 Piccard Drive Suite 120
Rockville, Maryland 20850
United States

Fax:

(301) 926-8010

Help in Social Networks:

Summary of Bethesda Softworks Customer Service Calls

2202 TOTAL
CALLS
66% SUCCESSFUL
CONNECTIONS
01:19 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Bethesda Softworks to Ask about:

Account Question:

  • “Creation Club multiple failed logins”
  • “Linked Accounts” , Review # 1701820
  • “Because I would like to delete a link account on Xbox one”

Request for Information Question:

  • “Question about billing” , Review # 1705195
  • “Preorder request”
  • “Have a question about my account”

Product/ Service Question:

  • “Lost my junk due game crashing” , Review # 1688791
  • “Game broke”
  • “Broken drm” , Review # 1602657

Refund Question:

  • “Want a refund” , Review # 1708677
  • “Refund”
  • “Refund of fallout 76”

Shipping and Delivery Question:

  • “Purchased atomic points twice and did not receive. Money removed from my bank account”
  • “Didnt get credits for creation club” , Review # 1676158
  • “Bought points for rage 2 did not receive them”

Payments and Charges Question:

  • “I was billed when I shouldn’t have been”
  • “Charges to bank account”
  • “Charged me 3 times for eso plus”

Activation/ Cancellation Question:

  • “Cancel eso plus”
  • “Steam won't accept activation code from cdkeys” , Review # 1662482
  • “Cancel order”

Staff Question:

  • “Customer service”
  • “Need to talk to customer service.”
  • “The terms of service prevents me from suing you for doing any wrong” , Review # 1303520

Return/ Replace Question:

  • “Not getting email for changing password.” , Review # 1601538
  • “Canvas Bag replacememt form” , Review # 1456810
  • “Replacement canvas bag was denied even though I sent proof”

Cards Question:

  • “The elder scrolls legends new card changes”
  • “Nuclear winter perk card packs not awarding overseer tickets”
  • “My debit card has been used to purchase from you guys I did not authorize this this is not the first time it has happened there has been a lot of money removed from my debit card for these games. I do not spend money on online games do not use my deb” , Review # 1266603

Website/ Application Question:

  • “I need help and there website is not helping”
  • “Your website does not want me to make an account. It’s not letting me enter in the info I need to enter in.”

Other Question:

  • “Skyrim se” , Review # 1711498
  • “Fallout76”
  • “Display name Error”

Bethesda Softworks Rating Stats

2.4 out of 5 stars
based on 347 reviews
See all 711 reviews

Rating trend

About

Top Bethesda Softworks Services

Customer Care, Technical Support, Moderator

Top Bethesda Softworks Products

Fallout 76 Video Game, Fallout 4 Video Game, Video Game

Bethesda Softworks Pros and Cons

Pros: All bethesda games, Quality of their game, Skyrim, Fallout, All your games are broken

Cons: Technical support or access to customer support, Lack of customer service, Glitches, Support, Unsatisfactory

Summary

Bethesda Softworks is a gaming community which is oriented at user of different ages. The company produces video games such as Road to E3, Quake, Skyrim, The Evil Within and many other which are well known in the gaming sphere. Media updates are regularly posted on the official site of the upper mentioned firm so that the clients could always be in touch with the latest news and opportunities. You can get acquainted with the privacy policy and terms on the official site as well. There is a big variety of jobs offered by Bethesda Softworks. The employment s oriented at specialists of IT industry. Registered users can learn more about the company and its products. Bethesda Softworks is represented in major social networks like Facebook and Twitter.

Bethesda Softworks reviews and complaints

Bethesda Softworks is ranked 29 out of 434 in Games and Movies category

Area Served

USA, Other, UK

Payment Methods

VISAPayPal

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Bethesda Softworks Stats

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Number of Calls

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