Once I called I did manage to reach a live person yet when I told them my problem I was told "one moment please" and instantly sent to the voice mail message. I understand that they may not wish to deal with gamers' problems during the holiday however that's what they are payed to do.
I have had my problem for a few months and only recently remembered about after trying to play the game today.
I had hoped to resolve the issue with the call but as I said I was instantly sent to voice mail after the problem was stated. I hope such behavior will be fixed in the future.
Product or Service Mentioned: Bethesda Softworks Customer Care.
Reason of review: Poor customer service.
Bethesda Softworks Cons: Support.