Product: Bethesda Softworks Customer Care Clear all filters (43 of 43 reviews match)
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Bethesda Softworks in Walpole, New Hampshire - THEY SUCK!

1.0
Details
I have had three tickets of all three there was not one reply as to getting anything fixed! left name game user name debit card ssn date of birth ect ect still 4 days later NOTHING!!
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Review
#1700537 Review #1700537 is a subjective opinion of poster.
Service
Bethesda Softworks Customer Care
Reason of review
Poor customer service
Preferred solution
unlock my eso game and send a temp password all i ever wanted fixed why after 4 days is this being pushed under a rug!

Bethesda Softworks - Irritated

1.0
Details
I would rather speak to a human than being relegated down to a dam machine
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Review
#1687918 Review #1687918 is a subjective opinion of poster.
Service
Bethesda Softworks Customer Care
Reason of review
Poor customer service
Loss
$36

Bethesda Softworks in Waupaca, Wisconsin - Came Up Empty

1.0
Details
This was given for contact information. No contact with anyone when I need help. Left crying. No one cares or gives a damn! I haven't read anything below either!
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Review
#1592838 Review #1592838 is a subjective opinion of poster.
Service
Bethesda Softworks Customer Care
Reason of review
Poor customer service

Bethesda Softworks in Longview, Texas - I have questions about my game

they transferred me to the game department and then it went to voicemail
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Review
#1510700 Review #1510700 is a subjective opinion of poster.
Service
Bethesda Softworks Customer Care
Reason of review
Poor customer service

Bethesda Softworks - Creation club issues

3.8
Details
Office closed no one to take call
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Review
#1494391 Review #1494391 is a subjective opinion of poster.
Service
Bethesda Softworks Customer Care
Reason of review
Poor customer service

Bethesda Softworks - Fallout 76 Issue and games issues

3.8
Details
So I'm getting real annoyed now because I bought Fallout 76 on PlayStation 4 somewhere around last year December and played on Christmas now it tells me on PC I can't get Fallout and Fallout 2 e.c.t on PC, my friend got 76 on PlayStation 4 and plays fallout games for free on PC so why can't I? I even got a late party hat at the store I went to. On PC it doesn't even say i have any games. And somewhere online it said you got those games if you bought 76 "on any console". Please resolve this issue now. My name is ZeroNewt.
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Review
#1479059 Review #1479059 is a subjective opinion of poster.
Service
Bethesda Softworks Customer Care
Pros
  • Games are top of the line quality
  • Fact i can send this
Cons
  • Technical support or access to customer support
  • Could not get games that were promised
Reason of review
Not getting Apologized O'O'
Preferred solution
Deliver product or service ordered
Tags
  • Costumer Service
  • Broken Request
3.0
Details
I called during the specified office hours and they did not pick up
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1 comment
DeafeningGerbil635
#1650494

Effect that can actually kick duper's off I'll be happy you're doing weapons armor and everything so the people in gamertags that I sent you should be it it should show up and I appreciate it if you could pick them off I will ask you about yourself but they will not leave us alone and keep the destroying they also do stimpacks and everything that heals yourself high-powered explosive weapons and do paying a lot of xo1 armor power armor and also they got like seven or eight maybe more than that ultracite the David Dubin or base and everything

Review
#1478650 Review #1478650 is a subjective opinion of poster.
Service
Bethesda Softworks Customer Care
Reason of review
Poor customer service
1.0
Details
Been accused of duplicating and im not spending any more money on your products ever and making sure anyone i know doesnt either till it gets resolved
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1 comment
Anonymous
#1648567

The worst part is they stole all our money cant even play the game anymore we have all been robbed take all the items off my account I don't care I'll still get it all back but to not be able to play anymore you people got lucky with a game title a d being able to entertain people a real privilege actually and your *** the opportunity down the drain

Review
#1476419 Review #1476419 is a subjective opinion of poster.
Service
Bethesda Softworks Customer Care
Reason of review
Poor customer service
1.0
Details
Bethesda Softworks - Not helpful

Update by user Mar 05

I originally sent a box of 4000 bottle caps but it was only to gain attention of the letter inside to say how happy I was about Fallout 4 and only wanted an e-mail saying that they got my package and read the letter. After 3 months of nothing I called and not only got...

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Review
#1461985 Review #1461985 is a subjective opinion of poster.
Service
Bethesda Softworks Customer Care
Cons
  • Do not seem to care about their fans
Reason of review
Poor customer service
Loss
$50
Preferred solution
Just say “Good-Bye” when I’m on the phone with you guys.
Tags
  • Poor Service
  • Rude Agents
  • Letter and Package Sent
  • No Service Without Money

Contact Bethesda Softworks Customer Service

Mailing Address:
Bethesda Softworks LLC
1370 Piccard Drive Suite 120
Rockville, Maryland 20850
United States
Phone:
(301) 926-8300
All Bethesda Softworks Contacts

Bethesda Softworks Reviews

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Bethesda Softworks reviews

Bethesda Softworks in Bremerton, Washington - I want to know about something I sent to you

1.0
Details
I’m not “pissed”, just worried. I sent a package in October and never got a reply.
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Review
#1461023 Review #1461023 is a subjective opinion of poster.
Service
Bethesda Softworks Customer Care
Reason of review
Poor customer service