1370 Piccard Dr #120, Rockville, MD 20850, USA
Not resolved

I received my game code for the BETA version of Fallout 76. Entered the code and checked xbox 1 to start with game and nothing there.

Tried to reload code but would no longer work.

Cannot get support to assist me with getting this straightened out. Keep getting the run around. Will not talk to me personally. Worst support I have ever delt with.

Sure want your money for their games but after they get the money, *** on you.

*** *** *** ***

They only want to deal with emails and even then I created 2 separate trouble tickets and both told me totally opposite opinions. One said I had to unlink my account and the other said I could not unlink the account.

Product or Service Mentioned: Bethesda Softworks Customer Care.

Reason of review: Poor customer service.

Bethesda Softworks Cons: Support, Lack of customer service.

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