Anonymous
map-marker Ontario, Oregon

Glitch in game preventing progress

Mei glitches on the red mile before she makes her announcement. Has not been fixed and I have not been able to progress on that quest. Still have not heard back from anyone to get this corrected.
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Willard W Obx

My game Skyrim won't stop freezing

Look I have had Skyrim for years two years before I got Skyrim I borrowed my aunt Elaine credit card I have erased her card from my new Xbox one I got look I'm hyperactive I'm 46 I love Skyrim but can't afford to get Xbox x one plus I'm miss playing Skyrim but every time I want to warp to go outside the game freeze matter what I do look when my aunt Elaine called you'll you'll stupiditly froze my Microsoft account willardwright101@***l well my Xbox account is Willardwright@***.com that's the account that's on my Xbox I have had my aunt credit card number removed from other xboxs that Skyrim froze on for five years now why is Skyrim still freezing

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Loss:
$45

Preferred solution: To get my Skyrim to stop freezing

Johnny B Qcr

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Verified Reviewer
| map-marker Muskegon, Michigan

Refund of money

I had didn't get a chance to talk to anyone. Just left a message so I can't tell you what I think so far except for I wish they had a direct number for refunds.
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Anonymous
map-marker Seattle, Washington

Wrong order

The person I talked with helped with every issue I asked about and then some, she was very nice and even gave suggestions I hadnt thought about. Excellent work!
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Jimmie Nfv
map-marker Hollywood, Florida

Fallout 76 account issues xbox 1

While I'm trying to play fallout 76 if I try to jump aim or shoot it will not respond I have opened up and switched inside of my item box no problem so it's not I know it's not my controller and I'm able to still use the buttons just I can't aim jump or shoot I am trying to get this resolved as soon as possible because I would like to play the game some more.
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Joseph k Xit

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

I cant play what i paid for they get no stars

Bethesda Softworks - I cant play what i paid for they get no stars
they made it my problem to try and fix and could never link and transfer my game and its dlc they offer no support what so ever no stars no stars dont buy this game!...!!!
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Loss:
$80
Pros:
  • Are no pros
Cons:
  • Buy from us and be ripped off

Preferred solution: my games on steam

Joseph V Uzq

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Verified Reviewer

Can't link my xbox account

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Website said I can link my account I go to link my account website says cannot link your account contact customer support to resolve the issue. Contacted customer support got a voicemail no one even picked up it didn't even ring it just went straight to voicemail so considering the fact that that's how they treat their customers I don't want any part of it.
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Loss:
$200
Cons:
  • All

Preferred solution: To have my Bethesda account my Xbox account and my steam account linked

User's recommendation: Don't use Bethesda use steam

Anonymous
map-marker Plymouth, Pennsylvania

Game issues

Creation club content not showing up in game. Stopped playing for a few months had no problem when i stopped playing now neon flat stuff isn't showing up in bulid mode anymore
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Shaun G Bdf

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Verified Reviewer

Login problem

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Cant play a game because of their 2nd tier website. Tells me I have an account I cant start a new one. But will NOT let me regain access to that account.
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Loss:
$10
Pros:
  • Looks great if you could play it
Cons:
  • You can not play it because of their terrible website coding

Preferred solution: Full refund

User's recommendation: Stay away

Terisa Oaw

Elder scrolls online account

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Issues with ESO plus account. First ESo plus verification link failed in my email. Need to talk to customer support to solve this issue quickly and effectively.
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Preferred solution: Issue solved!!

Joseph k Xit

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Verified Reviewer

No awnser office closed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

they suck at helping!!! -100000**** stars...and 0 anything for me the paying customers man john romero these guys trashed your dignity in my opinion
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Loss:
$80

Preferred solution: a customer support rep telling me that this is unexcusable how we bleed you dry and didnt offer you any help!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: dont even bother asking for their help they have no damn customer service reps on phones

Chase C Gab

Customer service unreachable

Im having issues with my sound, I have exhausted all of my resources trying to search my issue. My sound works on everything except fallout.
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Preferred solution: My sound so I can play the game.

David M Jzf

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Verified Reviewer

Help with fallout 76

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I asked bethesda about some items that were no longer obtainable in game amd they sent me a list of those items, I chose two and they sent me a limited time offer saying contact me as soon as you're ready to go through with the transaction.that was sometime last week... IM STILL WATING TO HEAR BACK FROM THEM! THEIR CUSTOMER SERVICE REALLY SUCKS!!!
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Loss:
$20

Preferred solution: Just what they said I could get

Tresha Qdd
map-marker Austin, Texas

Skin for xo2 jet pack not showing up in crafting

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I have purchased and played their games but the last four years playing fallout 76 I've spent way too much money on this game from the atom shop store because some of the item do not work like their wallpapers and items that has not been fixed after reaching out to them to a jetpack that can not be crafted for power armor in the description before purchasing it saying it can at a power armor workbench just seems like they just want the players money and Bethesda doesn't fix the problems the atom shop items have it's been four years and still the problem with the wallpapers never got fixed
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User's recommendation: Be careful what you purchase from fallout 76 some items do not work the way they are intended

Charles P Duq
map-marker Whitley City, Kentucky

Diarnmiing Discovery

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Bethesda Softworks - Diarnmiing Discovery
I was middle of the mission I killed Dagger and got the key and got kicked from the game I got the key but cant recover the weapon caches
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