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Bethesda Softworks - DYNAMIC MEMORY LOSS and CRASHING GAME

As a new PS4 gamer I purchased Fallout 76 with my husband., Since the release of this game in November 2018 Fallout 76 has had a tremendous amount of issues. The same code keeps repeating every time it crashes. We have responded making suggestions on how to fix it but still nothing happens. Even after Bethesda has taken the system down for hours on end during prime time playing. What gives? I am truly disappointed with the quality on this game because I know your company has produced better products in the past. For my 2 cents, fix Fallout 76 or REFUND my purchase price as Bethesda has failed to provide a quality product as promised with the sale of Fallout 76 to my husband and myself. Respectfully, An unhappy gamer
1.0
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Product or Service Quality
I didn't like
  • Glitches
#1438923
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Bethesda Softworks - Well at this point maybe I should inquire about a job and leading your technical support team

Bethesda Softworks - Well at this point maybe I should inquire about a job and leading your technical support team
I would just say it could be beneficial to to not assume and label me as a pissed customer I was a fan and still could be, you all have done some amazing stuff maybe I'm just here to help you and not be a "pissed customer" I'm a pretty patient man with a patient dog, Whomis growling at me as I voice to text this with love , ok voice to text isnt seamlis either, and marcus is his name, but a bit of typo can lead to good things ( i wont mind if you barrow the name) but if i named another dog I would name it "whomis" that a little funny, you all are doing some great stuff, thankyou, im just running short on time, and love to play
#1437919
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Bethesda Softworks - Fallout 76 problems

The most recent incident was the last few days where I was stuck in the power armor and basically had to take all my possessions out of my storage so I can store the parts of the suit to try to lose it upon glitches I lose everything that I play for is there any chance of getting any of this stuff back because every time I'm on I seem to lose more and more that is what's going on I guess the question is once I've lost all that stuff is it gone because I basically lost most of what I've gained over the whole time I've playing the game last night due to a glitch
1.0
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Diversity of Products or Services
#1437838
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Bethesda Softworks - REFUND

Bethesda Softworks - REFUND
Bethesda Softworks - REFUND
well this happened December 26 at around 7:00 pm I requested a refund upon adding more details and stating that I would be just as happy to see the product transfered over to the Xbox one console but no im starting to see that there Extremely LAZY and never get back to people about there stuff it is getting pretty annoying right now because the automated response says they will not give a refund if it is already downloaded. IT WAS DOWNLOADED WITH OUT MY KNOWLAGE AS A SUPPRISE so now im pretty much Screwed!!!
2.4
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I liked
  • Fallout series
I didn't like
  • Technical support or access to customer support
  • All the broken game issue with all your games
#1437693
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Bethesda Softworks - You suck answer the phones

I keep getting an operation error when I try to download a mod for skyrim se... you need a call center
1.1
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#1437662
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Bethesda Softworks - My account

I paid for the account but it didn't accept my user name so I wanted to change it on my email never happen. so i want my account so i can enjoy your product. so please get back to me
#1436614
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Bethesda Softworks - Having problems Redeeming a code

Bought a game from Walmart and it didn’t have an activation code on the receipt
#1435643
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Bethesda Softworks - Terrible service

The number Bethesda has for contacting them is out of service.
#1433593
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Bethesda Softworks - No help from anyone

Bethesda Softworks - No help from anyone
I have lost several mods for X-01 power armor including jet pack and calibrated shocks as well as several others for ultricite and T60 because the game wants to break down my saved mods instead of the bulk steel packs. U just want the things i have spent weeks trying to get returned. Photo shows example. Call at 614 352 9638
#1433308
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Bethesda Softworks - Problem linking Xbox

I called. And the general voicemail is full. Can not accept messages. Please contact me ASAP so I can get this sorted out.
2.0
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#1433217
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