Bethesda Softworks
Reviews and Complaints
I got banned for killing someone that was cheating
Preferred solution: Unbann me
User's recommendation: Don't pick up anything if somebody drops it and you tell him it'll probably get you banned
Fallout76 Account problem
- Fallout new vegas was a good game
- Customer support unresponsive
Preferred solution: Full refund
Couldn't reach them
Elder scrolls online game skin bug
- I think bethesda is an amazing company in general
- Good game
- Very poor customer service navigation on website
Preferred solution: To fix bug and get my reward
User's recommendation: Easier contact
Bethesda is terrible and Fallout 76 is trash.
I've lost a lot of items and time from game glitches only to be told they can't do anything but tell devs about it but it never gets fixed. The last bug I encountered cost me a God roll weapon that I worked 3 months getting.
That glitch as it turns out has been around since beta with no fix coming. Now there was apparently a big dupe this week and a lot of players were suspended and likely will be without an account for weeks or months only to have it returned completely reset.
This happened to me I suspect because I visited a lot of the vendors last weekend to see why the crowds were there, and they decided I was probably a part of it. I've been playing quite a while, have purchased quite atoms as well as fallout 1st but I'm done and will no longer play anything that comes out by Bethesda.
- Great community
- Buggy game
- Game has many problems & very hard to get help
- Updates mess up the game
Preferred solution: Full refund
User's recommendation: Do not buy.
Banned
- Love fallout
- There entire trading system is broken
Preferred solution: Full refund
User's recommendation: Don't even download on gamepass you will get banned too
Refund
- Sometimes work
- It runs fairly smooth
- Amazing games
- Lose of money
Preferred solution: Full refund
User's recommendation: DO NOT BUY CC CLUB CREDITS UNLESS YOU LIKE WASTING MONEY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t log in
- Very poor customer service navigation on website
Preferred solution: Establish a tech support phone line.
User's recommendation: Don’t buy Bethesda’s products.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, OntarioMy account is banned. No one is answering
- Crashes
Preferred solution: Price reduction
User's recommendation: Don’t buy eso
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Paragould, ArkansasGame not working right for three days now
- Great games
- Hopeful about fallout 76
- Glitchs stopping progress
Preferred solution: Let the company propose a solution
User's recommendation: Amazing game, awesome graphics, but lags at certain times. Has a lot of server issues, and so fingers crossed it gets fixed soon.
76 wont let me sign in
User's recommendation: Dont buy game from bethesda
The fact ur a horrible game studio
User's recommendation: Dont boy bethesda games
Unsatisfied
User's recommendation: Do not Buy the game and less you intend on putting countless hours into it
My eso plus is not working at this time
Account not authorized
- Sometimes the games work
- Very poor customer service navigation on website
Preferred solution: Account restored
User's recommendation: Be very careful online.
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